Who are eligible to open online trading account?

Any individual, HUF (Hindu Undivided Family), proprietary firm, partnership firm or a corporate can open online trading account with Tradewell.

How to open an Online Trading Account with us?

It is very simple! Just choose from below mentioned options to contact us

  • Click this link______ and follow the steps to open your account
  • Or Call our toll free No. 1800-2700-696
  • Or send SM: +91 9603 687 687 for us to call you and help
What documents are required to open an account with Tradewell

To open an account, following documents are required to be submitted along with filled up client registration form along with contact number, mail-id, nominee details like name, relationship etc.,

For Individuals
  • Two passport size photographs (signed across by the client)
  • Photocopy of PAN card (photocopy should be clearly visible)
  • Latest quarterly bank statement
  • Proof of Identity (any one of ) a) Passport; b) AADHAR Card; c) Voter ID; d) Driving License;
  • Proof of Address (any one of the following)
    • Voter ID
    • Driving License
    • Passport
    • Ration Card
    • Photocopy of Bank Passbook/Bank Statement (attested by Bank)
    • Latest Telephone (landline)/Electricity/Water Bill (Not older than two months)
    • Notarized copy of Lease-License agreement / Sale Deed
    • Identity Card, with address, issued by Central/State Govt. & its departments
How long does it take to open an online trading account?

It takes normally one (1) working day to open an account provided documents submitted are in order.

Is it mandatory to open a demat account with us for online trading?

Yes, it is mandatory to have demat account with us for Trading.

Do I get any intimation once my online trading account is opened?

Once account is opened, Tradewell dispatches a welcome kit to its clients which contains Welcome Letter with user-id/password for online trading and back-office login credentials, Information Brochures with contact numbers for seamless operation of trading account.

How can I place orders if I do not have access to internet while on move?

Tradewell provides Call-N-Trade services to its clients so that they can place orders if he/she does not have access to internet.

How many exchanges can I trade on?

You can trade on NSE, BSE, MCX and NCDEX on single platform.

What are the charges to open demat account?

Tradewell does NOT charge any amount for opening a demat account.

Are there any Annual Maintenance Charges to maintain my account?

Yes, Tradewell charges a nominal amount of Rs. 200 per annum to maintain the account.

What are the brokerage charges for intra-day trading and deliveries?

Tradewell charges are very competitive compared to competitors and charges depend on the turnover.

What Software do we use for trading and accounting?

Tradewell uses a web based trading software called ODIN and NOW as front-end and our clients can login in from anywhere to our online back office software to view their transactions and accounts.

Can I transfer funds online?

Yes, you can transfer funds online. Tradewell has payment gateway with ATOM (click this link for ATOM bank partners http://www.atomtech.in/our-partners.html). Through payment gateway, you can instantly update buying limit in your trading account

Can I submit Cheque if I do not have online banking facility or if my net banking is not working?

Yes, you can submit a Cheque at any of our branches of our designated banks Viz., HDFC, IDBI, Axis, SBI, ICICI, KVB and SouthIndia bank. However, buying limit would be provided to your trading account once the same is cleared & confirmed by the bank.

How do I withdraw funds from my account?

Our clients NEED to call or write mail to our Head office and accordingly our accounts department will process the payments. The request will be processed same working day.

What is Delivery Based Trading?

Delivery Trading is basically a trading wherein 100 percent Funds / Shares are blocked at the time of placement of the order. i.e. if you want to buy shares you should have the entire amount of funds in your cash limit and if you want to sell shares the same should be available in your demat account. For sell positions, your trading limits will be increased immediately with the sell trade value. This will enable you to take further positions in the market.

What is Margin/Intraday trading?

In Margin trading / intraday trading, if you place a buy order then you will have to place a sell order or vice versa same day i.e. in same settlement cycle. You are required to close all your intraday positions prior to 30 minutes of market closure. Tradewell may square off, whenever it is applicable, 30 minutes prior to normal market closing. You can also convert margin orders to delivery if you have sufficient buying power available in your trading account

When do you release the margins blocked on margin positions?

When the margin position is closed out (either by squaring off or converting to delivery), the proportionate margin blocked on the position so squared off is released back and added to the limits

What is Currency Futures?

In simple words, it is a contract to exchange one currency for another currency at a specified date and a specified rate in future. Therefore, the buyer and the seller lock themselves into an exchange rate for a specific value or delivery date. Both parties of the futures contract must fulfill their obligations on the settlement date. All settlements go through the exchange.

Do you provide Currency futures trading online?

Yes, Tradewell Online clients can trade in currency through NSE currency segment.

What is Commodity Futures Trading?

In simple words, it is future contract where there is an agreement between two parties to buy and sell a specified quantity & defined quality of a commodity at a certain time in future at a price agreed upon at the time of entering into the contract. All settlements are done through well-regulated commodity exchanges i.e., MCX, NCDEX, metals like Gold, Silver, Copper, Zinc, Aluminum and Agro Products like Chilli, Soya, Maze , Cotton and Energy Stocks like Crude Oil and Natural Gas.

Do you provide Commodity Futures Trading online?

Yes, Tradewell Online clients can trade in commodity futures trading on MCX & NCDEX

Can I cancel / modify order?

Yes, you can modify or cancel an order any time before execution. You can do this by accessing the Order Book page where you have the option to modify or cancel the order.

Do I get any confirmation after trading is done?

Through your back office login credentials, you can track your trading at any point in time. Tradewell will send SMS to its clients at end of the day.

What should I do if I am facing login related problem?

Login related problem can arise due to following reasons

  • Check your internet connection and system configurations
  • Ensure that you are putting right password. If you have forgotten your password , it can be reset through your registered mail-id with us
  • If you are still facing problems, you may write to our help desk at helpdesk@tradewellmail.com
How to contact for help related to online trading?

At Tradewell, we are always happy to help our clients. You can contact our online helpdesk by any of the following ways

  • Mail us: helpdesk@tradewellmail.com
  • Toll Free: 1800-2700-696
  • SMS: +91 9603 687 687
  • Available from 09:00 a.m. to 06:00 p.m. from Monday to Friday.

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